PLAYING OUR PART IN FACING THE CHALLENGES OF COVID-19
Dear loyal customer,
As the world witnesses the outbreak of the coronavirus (COVID-19), the UAE continues to work tirelessly utilizing all of its capabilities and knowledge to overcome this crisis and rise above the challenge. Through its quick implementation of a series of preventive and precautionary measures aimed at containing the spread of the virus, the UAE Federal Government has been among the first to combat the spread of the virus.
Al Masaood Group remains fully committed to following our leaders’ directives and adhering to the highest health standards set by the UAE. We will remain vigilant in complying with the set precautionary measures that aim to maintain the health and safety of our employees, customers, and the nation at large.
If you choose to visit us, please rest assure that all our showrooms and workshops will remain open without disruption to serve you in the current uncertain times.
Should you require to book your car service, we have introduced solutions for your convenience & safety:
· Drop your key service is now available 24 hours at any of our Abu Dhabi service centers.
· You can enjoy the option of a vehicle drop off & delivery along with settling the transaction at your doorstep.
· Whilst your vehicle is in for service, we can offer an Antibacterial and anti-disease-causing microbes AC treatment to keep you safe and healthy.
We are committed to ensure our availability to assist you with in these uncertain times.
For further assistance, you can always reach out to us through the following channels:
Download The Al Masaood Auto App and experience our personalized services including a live chat with one of specialists.
Email us at feedback@masaood.com.
Toll-Free 800 300 400 - (Saturday to Thursday - 08:00am to 08:00pm)
Toll-Free Roadside assistance 800 262 247 - (24x7)
We will carry on monitoring the situation and evaluating any necessary measures to protect our employees and customers.
Stay safe!
Irfan Tansel
CEO, AL Masaood Automobiles
Representing the complete range of Infiniti vehicles in Abu Dhabi and Al Ain, Al Masaood Automobiles (AMA) has become synonymous with the name Infiniti.
At AMA, customer satisfaction is considered the most important ingredient for growth and as a result has established itself as one of the leading Infiniti distributors in the Gulf.
Today, AMA offers a complete line up of the most economical and reliable 4x4, luxury, and passenger vehicles, efficiently catering to a large and diverse users.
The spare parts division is professionally managed and carefully monitored from a centralized warehousing facility. The latest state of art electronic cataloguing system ensures prompt and reliable distribution of parts and accessories to an extensive dealer network.
Well equipped, modern service workshops compliment AMA's commitment to customer satisfaction. Manned by qualified and highly skilled technicians utilizing the very latest diagnostic and repair equipment, AMA's customer enjoys "right first time" quality after sales service.
Embracing Heritage, Delivering Excellence and Innovation
Connecting Employees and Customers on Our Journey into the Future of Mobility
Integrity
We operate based on the highest standards of professional behavior and ethics. We are transparent, honest and ethical in all our interactions with employees, consumers, suppliers and the general public. We understand the connection between our behavior and company reputation.
Teamwork
Teamwork is the foundation of our success. We believe in the strength of teams as they make a bigger impact than solitary workers. This can also include people in other departments and with partners and colleagues who bring fresh perspective and insights to our work.
Innovation
We are inspired by new ideas, technology, processes and trends, proceeding into a bright future with confidence whilst embracing change. We are curious and commit to test and trial new methods until we achieve success.
Result Orientation
We agree on clear objectives that inspire our people. We prioritize work to achieve goals that are important. We evaluate progress towards set goals and objectives and we complete tasks and meet deadlines. We accept responsibility with a “can do” positive attitude.
Accountability
Our accountability is our reliability and personal responsibility. We value the ability of being able to honor our commitments. Accountability involves a process of seeing it, owning it, solving it, and doing it.
